The Benson Hotel, Cairns ➤ Reviews, Rooms & Prices 2025

Book on our site

Up to 10% cheaper

than Booking.com

Key details

About the Hotel

Cnr Spence & Grafton Streets, Cairns, Australia, 4870

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Terrace Room

Max:

2 persons

22 m²

Bed options:

1 King-size bed

Sea view

Shower

Air conditioning

room details

Check Prices

Benson Suite

Max:

2 persons

40 m²

Bed options:

1 King-size bed

Lake view

Shower

Balcony

room details

Check Prices

Superior King Room Views

Max:

2 persons

22 m²

Bed options:

1 King-size bed

Lake view

Shower

Air conditioning

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Centre

Cairns700 m

Airports

Cairns (CNS) 7.1 km

Train

Cairns Central Station500 m

Bus

Bus stop100 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious Retreat

“The room was spacious and offered a stunning view over the rooftops to the inlet, making it a perfect retreat after a long day.” view full review

Refreshing Renovation

“The new bathroom renovations were fantastic, a welcome upgrade from the previous conditions, making the space feel clean and inviting.” view full review

Delicious Breakfast

“Breakfast was always enjoyable with a variety of tasty options that met my needs, conveniently available each morning.” view full review

Comfortable Space

“The living area was well laid out, making it a comfortable spot to relax and unwind during our stay.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Diving
Snorkelling
Canoeing
Hiking
Horseback riding
Cycling
Fishing

Guest Parking

Electric kettle

Services

Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Rooftop pool
Sun loungers
Live entertainment
Sun terrace
Garden area

Room features

Air conditioning
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Cnr Spence & Grafton Streets, Cairns, Australia, 4870

Map view

Cnr Spence & Grafton Streets, Cairns, Australia, 4870

City landmarks

71/73-75 Esplanade

Cairns Night Markets

740 m

Market

Rusty's Markets

740 m

Green Island

740 m

Gallery

Cairns Regional Gallery

740 m

Museum

The Cairns Museum

740 m

Zoo

Cairns ZOOM and Wildlife Dome

740 m

Library

Cairns City Library

740 m

Aquarium

Cairns Aquarium

1.2 km

Public Building

Cairns Regional Council

980 m

Great Barrier Reef

Michaelmas Cay

740 m

1 Spence St

Cairns Marlin Marina

740 m

Church

St Monica's Cathedral

1.2 km

Park

Munro Martin Parklands

1.2 km

Park

Muddy's Playground

1.9 km

Wooroonooran Bartle Frere

Josephine Falls

980 m

120 Mulgrave Rd

Cairns Showgrounds

2.3 km

Nearby

52-54 The Esplanade

Cairns Cenotaph

410 m

The Esplanade

1876 Landing Party

420 m

Gallery

Samurai Gallery Australia

260 m

Shop 4

Underart Gallery

210 m

Gallery

KickArts Contemporary Arts

260 m

1/47 Shields St

Bones and Jones

230 m

Gallery

Doongal Aboriginal Art Gallery Cairns

380 m

58 Lake St Suite 3-4

Foot and Body Massage

200 m

Gallery

Michael Seebeck Gallery

520 m

Shopping Area

Orchid Plaza

200 m

Shopping Area

T Galleria by DFS

290 m

Park

Anzac Park

740 m

Shopping Area

Oceana Walk Arcade

50 m

Main Street Arcade

Reef Teach

150 m

Restaurants

Marinades Indian Cuisine Cairns

80 m

43 Spence St

LILO Restaurant + Bar + Pooldeck

10 m

50 Grafton Street Level 3

Bobby's B1 Restaurant

30 m

Ocean Walk Lake Street Shop 16

Bob Zip

70 m

42-44 Spence Street

Candy

60 m

70 Grafton St

Pantry 15

60 m

62 Grafton St 15

Caffiend

130 m

Shop 5 78 Grafton St

Reviews and Ratings

Feedback from previous guests about their experience.

70%

liked the hotel and would stay again

Spacious rooms

Friendly service

Room readiness after noisy night

Pool missing tiles

7.0/10

Very good

Rooms

5.8

Location

6.8

Service

8.0

Dining

7.3

Danielle

United Kingdom, April 2024

7.4/10

The hotel offers a functional and comfortable stay, with well-situated rooms that might be affected by noise from a nearby nightclub on weekends. The location is ideal for central activities and attractions, but proximity to a casino can lead to some disturbance. The dining experience is of high quality, with minor delays in buffet service. Staff services are a mixed bag, with some issues around room access but highlighted by the welcoming and professional service of certain individuals.

Rooms

7.0

The rooms, although dated, are nice and well situated, providing a comfortable stay.

Service

6.0

The service quality varies, with some lapses in communication but exceptional professionalism showcased by certain staff members.

Location

8.0

The central location is convenient for various activities and attractions, with close proximity to coffee shops and shopping areas.

Dining

8.0

The dining experience is amazing overall, notwithstanding minor delays in food service.

Facilities

8.0

The hotel offers various facilities like car hire, laundry, and tours, enhancing the overall stay experience.

Ashley

United Kingdom, January 2024

7.8/10

The hotel is wonderfully convenient, close to popular spots, with spacious rooms and friendly service. On the downside, the noise after a big New Year's night affected our room readiness, but in the end, we enjoyed the size of the rooms.

Rooms

8.0

The rooms were as good as anticipated, but not ready after a big New Year's night due to noise. Despite this, they are spacious.

Service

9.0

The service was very nice, friendly, and extremely helpful. The young lass at check-in was wonderful.

Location

7.0

The location is good, but the pool was a bit untidy and was missing some tiles. However, it's within easy walking distance of popular spots.

Dining

7.0

The dining experience was adequate and inexpensive with a good variety, despite being busy on a cold and rainy morning.

Facilities

The hotel offers a range of facilities, including car hire, dry cleaning, housekeeping, and tours/ticket assistance.

Spacious rooms

Room readiness after noisy night

Benjamin

United States, August 2023

5.2/10

The hotel is located on level 9, fairly high up, which I recommend. However, the rooms were really not cozy nor very clean, being absolutely disgusting with broken doors on furniture and mold and rust in the room and bathroom. The service was exceptional during our stay, with the hotel slowly renovating and moving me to another room that was much better. The location looks to have undergone recent renovations, offering a great area to relax and enjoy the sun but needs cleaning. The dining experience was a mix of good and not so good, with a standard buffet that was not kept too warm, although it was also very good. There are good facilities available, but some areas need improvement.

Rooms

5.0

The rooms were not cozy and lacked cleanliness with broken doors on furniture and mold and rust present.

Service

8.0

The service was exceptional during our stay as the hotel was slowly renovating and addressing issues promptly.

Location

5.0

The location seems to have potential after recent renovations but lacks proper cleaning maintenance.

Dining

6.0

The dining experience was a mix, with a standard buffet that was not kept warm but was also good.

Facilities

The facilities have potential but need improvement for a more satisfactory experience.

James

United Kingdom, June 2023

7.6/10

My stay at the hotel was a mix of ups and downs. The location was great, near various attractions and amenities. However, the rooms were lacking in terms of modernity and were overdue for renovation. The service was impeccable and extremely helpful, making my stay pleasant. The dining experience was delightful, with delicious meals and friendly staff.

Rooms

6.0

The rooms only covered about 80% of the window, affecting the view and natural light. They looked old and tired, needing a modern touch and renovation.

Service

9.0

The service staff were willing to assist with any inquiry and provided impeccable service. They were friendly, understanding, and extremely helpful throughout my stay.

Location

7.0

The hotel's proximity to boat terminals, restaurants, and the esplanade was convenient. However, being close to a nightclub meant enduring late-night noise disturbances.

Dining

8.0

The dining experience was delicious with friendly and helpful staff. The food quality was top-notch and satisfying for all guests.

Facilities

8.0

The hotel facilities, including the pool area and restaurant, were well-maintained and enjoyable.