The Benson Hotel, Cairns
About the Hotel
The Benson Hotel is a contemporary accommodation located in Cairns, Australia, renowned for its striking views of the Coral Sea and the Cairns Hinterland. This family-oriented resort combines modern amenities with a practical design ideal for both relaxation and convenience. It is situated just 10 minutes from Cairns Central, making it accessible to various local attractions. The hotel features a diverse selection of dining options and leisure facilities amidst a lush tropical environment.
Location
Conveniently located 10 km from Cairns, the hotel allows easy access to various attractions, including Cairns City Cinemas and cultural sites. The nearby Mt Whitfield Conservation Park features natural landscapes for outdoor enthusiasts. Public transportation options and walkable distances to local highlights provide guests with an efficient way to explore the area.
Rooms
The hotel offers a range of rooms, including One Bedroom apartments with two double beds, providing guests with flexibility and comfort. All accommodations feature private balconies with views of the Coral Sea, mountains, or Cairns City. Rooms are equipped with modern amenities, including air conditioning, LCD TVs, and free Wi-Fi. A recent refresh has upgraded existing guest rooms with new carpets, curtains, and furniture, ensuring a comfortable stay.
Eat & Drink
The main restaurant, CHB, serves breakfast and dinner, featuring a menu that integrates freshly squeezed juices, hot dishes, and a variety of healthy options. Additionally, the Benson Bar & Restaurant provides an array of cocktails and local delicacies for guests seeking refreshments. Cafe China, an award-winning restaurant, is known for its authentic Peking and Cantonese cuisine, enhancing the culinary experience within the hotel.
Leisure & Business
Guests can take advantage of three resort-style swimming pools and two tennis courts, alongside a complete health and fitness centre. For business needs, the hotel offers dedicated conference and banquet facilities with advanced technology, accommodating groups of up to 300. The Joseph Banks Ballroom is suitable for formal events, while the hotel’s team specializes in ensuring successful meetings and gatherings.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Diving
- Snorkelling
- Canoeing
- Hiking
- Horseback riding
- Cycling
- Fishing
Guest Parking
- Electric kettle
Services
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Rooftop pool
- Sun loungers
- Live entertainment
- Sun terrace
- Garden area
Room features
- Air conditioning
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel offers a functional and comfortable stay, with well-situated rooms that might be affected by noise from a nearby nightclub on weekends. The location is ideal for central activities and attractions, but proximity to a casino can lead to some disturbance. The dining experience is of high quality, with minor delays in buffet service. Staff services are a mixed bag, with some issues around room access but highlighted by the welcoming and professional service of certain individuals.
The hotel is wonderfully convenient, close to popular spots, with spacious rooms and friendly service. On the downside, the noise after a big New Year's night affected our room readiness, but in the end, we enjoyed the size of the rooms.
The hotel is located on level 9, fairly high up, which I recommend. However, the rooms were really not cozy nor very clean, being absolutely disgusting with broken doors on furniture and mold and rust in the room and bathroom. The service was exceptional during our stay, with the hotel slowly renovating and moving me to another room that was much better. The location looks to have undergone recent renovations, offering a great area to relax and enjoy the sun but needs cleaning. The dining experience was a mix of good and not so good, with a standard buffet that was not kept too warm, although it was also very good. There are good facilities available, but some areas need improvement.
My stay at the hotel was a mix of ups and downs. The location was great, near various attractions and amenities. However, the rooms were lacking in terms of modernity and were overdue for renovation. The service was impeccable and extremely helpful, making my stay pleasant. The dining experience was delightful, with delicious meals and friendly staff.
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